Terms of service
1. Orders & Availability
All products are subject to availability. KOZY reserves the right to cancel or limit quantities at any time.
2. Pricing & Payment
Prices are listed in EGP. We accept multiple payment methods (e.g., credit card, cash on delivery). All orders must be paid in full before shipping.
3. Shipping
We ship across Egypt. Orders are typically delivered within 4–7 business days. Shipping fees are calculated and shown at checkout.
4. Returns & Exchanges
Returns are accepted within 5 days of delivery for unused items in their original packaging. Exchanges depend on availability. Refunds are processed after inspection of the returned item.
5. Website Use
All content on this website is the property of KOZY. Copying, distribution, or misuse of any content is not allowed without written permission.
6. Privacy
We use your personal information to process orders and improve your shopping experience. For full details, please refer to our Privacy Policy.
7. Changes to Terms
KOZY may update these terms at any time. Continued use of our website or services means you accept the updated terms.
Contact Us
Email: kozi8339@gmail.com
Telephone: 01501779119
Address: Hadayek El Ahram, 293 Ain Hadayek El Ahram, Gate 4, Egypt